General Sales and Supply Conditions

1. Quotations

Unless otherwise agreed in writing, our offers are binding within the written period of validity. All orders as well as changes require a written confirmation byus.

2. Prices

Our prices are in CHF and do not include VAT. The minimum order value is CHF 50.– (without VAT).

3. Delivery
The obligation to deliver exists only on the basis of our acknowledgement of order. Circumstances and events not attributable to ourselves and all cases of higher force and other events outside our control or that of our supply works release us from the obligation to supply all or some of the goods. In sofar as the law permits, no compensation is payable for delay or non-delivery.
4. Shipment / transport

The following deliveries are always made at the expense and risk of the buyer:

Unless otherwise prescribed or agreed, we deliver by the cheapest method.

5. Payment

Unless other payment conditions have been agreed, our invoices are payable without deduction within 20 days from the invoice date. Special payment conditions require a written acknowledgement of order. Checks of any kind are not accepted aspayment.

6. Complaints

The purchaser must examine the goods immediately upon receipt and give written notice of complaints and perceptible defects within 8 days. In the case of justified complaints made within the stipulated period, the purchaser may, at his discretion, request either replacement or reduction of the purchase price. If the purchaser fails to give notice or if he uses, combines, sells or places the goods in another container, this is deemed to beunconditional acceptance.

7. Return of goods

Before returning goods authorisation has to be obtained from Nufer-Medical. For replacement and small materials is a verbal consent enough. Goods can only be accepted if returned in the original packing. A fee for reduced value and re-stocking will be levied on the customer. Return of consumables and specially manufactured units cannot beaccepted.

8. Warranty

The warranty is excluded in principle. After delivery of the products to the customer, warranty claims for defective products can only be asserted within the limitation period of the respective manufacturer. The limitation period can be seen on the delivery documents. Product defects will be remedied by replacement or repair.

9. Performance characteristics and purpose

All information on the performance characteristics, intended use and maintenance of the products supplied, can be found in the instructions for use. They form an integral part of the delivery (in printed or electronic form). We reserve the right to make changes to the product as a result of normative or legal requirements as well as within the scope of further technical development.

10. Retention of title

The goods shall remain our unrestricted property until full payment of all liabilities arising from the business relationship with us.

11. Jurisdiction and place of performance

The place of performance for deliveries and payments is CH-3018 Bern. The place of jurisdiction for both parties is CH-3018 Bern. In general, the Swiss Code of Obligations shall apply.

12. Final clauses

Provisions deviating from the above terms and conditions of sale and delivery shall only be valid ifconfirmed by us in writing.

Download Terms and conditions DE/FR/EN