General Sales and Supply Conditions

1. Quotations

Unless otherwise agreed in writing, our offers are not binding during the written term of validity. All orders and amendments require our written confirmation.

2. Prices

Our prices are given in CHF and do not include VAT. The minimum amount for orders is CHF 30.–.

3. Delivery
The obligation to deliver exists only on the basis of on our acknowledgement of order. Circumstances and events not attributable too urselves and all cases of higher force and other events outside our control or that of our supply works release us from the obligation to supply all or some of the goods. In so far as the law permits, no compensation is payable for delay or non-delivery.
4. Shipment / transport

The following deliveries are always made at the expense and risk of the buyer:

Unless otherwise prescribed or agreed, we deliver by the cheapest method.

5. Payment

Unless other payment conditions have been agreed, our invoices are payable without deduction within 20 days from the invoice date. Special payment conditions require a written acknowledgement of order. Checks of any kind are not accepted as payment.

6. Complaints

The purchaser must examine the goods immediately upon receipt and give written notice of complaints and perceptible defects within 8 days. In the case of justified complaints made within the stipulated period, the purchaser may, at his discretion, request either replacement or reduction of the purchase price. If the purchaser fails to give notice or if he uses, combines, sells or places the goods in another container, this is deemed to be unconditional acceptance.

7. Return of goods

Before returning goods authorisation has to be obtained from Nufer-Medical. For replacement and small materials is a verbal consent enough. Goods can only be accepted if returned in the original packing. A fee for reduced value and re-stocking will be levied on the customer. Return of consumables and specially manufactured units cannot be accepted.

8. Warranty

The warranty term is 12 months from the delivery date if not confirmed differently. The information we provide on the delivered goods and services, their purpose, etc. are only operating instructions, descriptions and markings. We reserve the right to apply modifications and improvements as part of technical enhancement.

9. Retention of title

We retain full unrestricted title to the goods until full payment of all obligations towards us which derive from our business relationship.

10. Jurisdiction and place of performance

The place of performance for deliveries and payments is Bern (Switzerland). The Courts of Bern (Switzerland) have jurisdiction for both parties. In general, the Swiss Code of Obligation applies.

11. Final clauses

Any provisions differing from the a foregoing General Sales and Supply Conditions are valid only if they are confirmed by us in writing.

Download Terms and conditions DE/FR/EN